Customers need to understand what a business offers before they can decide to buy, book, or ask for more information. A useful catalog gives them the details that matter without forcing the team to explain everything from scratch.
One catalog does not fit every business
A clothing seller may need options and variants. A salon may need duration and location. A consultant may need an appointment format. A delivery business may need a request flow. Treating every offering as the same kind of product can make the customer experience confusing.
Describe your offerings clearly
Piya supports category-aware offerings with categories, images, descriptions, pricing, duration, locations, options, variants, attributes, tags, and publication status. The relevant fields depend on the offering and business setup.
Keep the catalog connected
When your catalog is connected to the customer-facing site, the information customers see is closer to the information your team manages. Offerings can then support the next journey—such as browsing, checkout, booking, quote requests, or delivery requests—where configured.
- Present the right details for the type of offering.
- Organise offerings into categories customers can understand.
- Set prices, locations, options, or duration where relevant.
- Choose what is published to your customer-facing site.
